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1. Current status
Fitlume is strictly pre-launch. The app has not been publicly released and there are no public Fitlume app accounts. Visitors do not need an account to view this website, so there is currently no website account to delete.
This page provides information only. It is not a deletion form or authenticated request portal. Opening this page or sending a general email does not submit a deletion request or confirm that information has been erased.
2. When public accounts become available
Before public accounts launch, Fitlume will update this page with the available deletion method and provide appropriate account controls in the app where feasible. Instructions will explain how to start a request, how identity is verified, what status information is available, and how to obtain support.
The account-deletion workflow will remain separate from simply opening this information page. Fitlume will not describe deletion as completed until the relevant request has actually been processed.
3. Identity and account safety
A future deletion process will use proportionate identity and account-access checks to protect against unauthorised deletion. Fitlume support will not ask for your password, one-time code, or a privileged service credential.
4. Scope and lawful retention
When public accounts launch, the deletion information will explain the categories covered by the process and any information that may need to be retained for security, legal, dispute, or technical reasons. Fitlume does not state a fixed deletion or retention period on this pre-launch page.
5. Questions
The support address below can receive questions about this information. It is not currently an authenticated deletion channel. This page will be updated before a public account-deletion process is made available.
Official contact
FITLUME PRIVATE LIMITED
CIN: U58200KL2026PTC107378
Registered office: Door No. 66/1150, Suite No. K7, Kalabhavan Road, Ernakulam North, Ernakulam, Kerala – 682018
Company telephone: +91 8129077997
Product and account support: support@fitlumeapp.com
Company queries and grievances contact: SHIJAS ASHRAF KOLANGARAYIL