- Effective date
- Last updated
1. Scope
This Privacy Policy explains how FITLUME PRIVATE LIMITED handles information in connection with the current Fitlume Coming Soon website. The website introduces the Fitlume brand, product direction, and official contact channels. The Fitlume mobile app has not been publicly released.
This Policy does not describe public app accounts, workout or body-measurement records, social posts, payments, or an operational account-deletion service. If the app or another service becomes publicly available, the privacy information at this URL will be updated to reflect the services and data practices then in operation.
2. Information we may receive
The current website does not provide user accounts, login, lead forms, checkout, payments, a public waitlist, or app onboarding. Fitlume has not added advertising pixels or a website analytics service.
If you choose to contact Fitlume by email or telephone, we may receive the information you provide, such as your name, contact details, organisation, and the contents of your message.
Website hosting and security infrastructure may process ordinary technical request information needed to deliver and protect the site, such as an IP address, browser or device information, requested URL, timestamp, and security or error records.
3. How information is used
- To deliver, maintain, secure, and troubleshoot the website.
- To respond to communications or enquiries you initiate.
- To detect misuse, investigate security events, and protect Fitlume and others.
- To comply with applicable legal obligations and properly verified lawful requests.
4. Service providers and disclosures
Fitlume may use service providers to host, deliver, maintain, and secure the website. Email and telephone communications are also handled by the communications providers used by you and Fitlume. These providers may process information on Fitlume’s behalf or under their own terms, as applicable.
Information may also be disclosed when reasonably necessary to comply with law, respond to a properly verified lawful request, investigate misuse, or protect rights and safety. The current website does not include advertising, targeted-advertising, or personal-data-sale functionality.
5. Retention
Information is retained only for as long as reasonably necessary for the purpose for which it was received, website security, dispute handling, or an applicable legal obligation. The period can vary according to the type of information, the reason it is held, and any lawful retention requirement.
6. Security
Fitlume uses reasonable technical and organisational measures appropriate to the informational website and the information it handles. No internet transmission, communications service, or storage system can be guaranteed to be completely secure.
7. Your choices and privacy enquiries
Depending on applicable law and the circumstances, you may have rights concerning personal information associated with your communication. You may contact Fitlume using the privacy and legal address below. Fitlume may need to verify a request before acting on it and will respond in accordance with applicable requirements.
You can choose not to contact Fitlume or not to include information that is unnecessary for your enquiry.
8. Third-party destinations
Links that open an email application, telephone application, or another third-party destination are provided for convenience. Those services operate under their own terms and privacy practices.
9. Future services and changes
Fitlume may update this Policy when the website changes or before the mobile app or another service becomes publicly available. Future app processing will require privacy information that reflects the production app, its providers, data flows, user controls, and launch markets. Product descriptions on this website do not make those future features operational.
10. Contact
The operator of this website is FITLUME PRIVATE LIMITED. Privacy and legal enquiries may be sent to the official address below.
Official contact
FITLUME PRIVATE LIMITED
CIN: U58200KL2026PTC107378
Registered office: Door No. 66/1150, Suite No. K7, Kalabhavan Road, Ernakulam North, Ernakulam, Kerala – 682018
Company telephone: +91 8129077997
Privacy and legal enquiries: legal@fitlumeapp.com
Company queries and grievances contact: SHIJAS ASHRAF KOLANGARAYIL